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Global Activities

1. Project Planning

Develop a Project Plan: Outline your objectives, deliverables, timeline, and budget. Use project management tools like Trello or Asana to keep track of tasks and deadlines.

Set Up a Workspace: Organize your digital workspace with necessary software and tools for collaboration and development (e.g., Slack, GitHub).

3. Technology Development

Choose a Chatbot Platform: Opt for a chatbot development platform that requires minimal coding, such as Chatfuel, ManyChat, or Google's Dialogflow.

Prototype Development: Build a basic prototype to test ideas and understand the functionality of the chatbot.

2. Research and Needs Assessment

Literature Review: Research existing resources, previous studies, and other chatbot implementations to gather insights and avoid duplicating efforts.

Online Surveys and Interviews: Use tools like Google Forms or SurveyMonkey to collect data from refugees, NGOs, and experts via online surveys. Conduct interviews over platforms like Zoom or Skype.

4. Content Development

Content Creation: Write scripts and prepare responses for the most common inquiries you’ve identified from your research.

Expert Review: Use online networks like LinkedIn to connect with experts who can review your content for accuracy and appropriateness.

5. Testing and Quality Assurance

Beta Testing: Invite volunteers from your network or relevant online communities to test the chatbot. Collect feedback using online forms.

Refinement: Iterate on the chatbot based on feedback to improve its functionality and user interface.

6. Launch and Implementation

Soft Launch: Deploy the chatbot to a limited audience to observe its performance and gather initial user feedback.

Full Launch: After making necessary adjustments post-soft launch, fully deploy the chatbot. Use social media and online forums to announce the launch.

7. Monitoring and Evaluation

Set Up Analytics: Use built-in analytics tools in the chatbot platform or integrate Google Analytics to track user interactions and satisfaction.

Ongoing Feedback Collection: Continuously collect user feedback through an embedded form in the chatbot interface.

9. Continuous Improvement and Scaling

Iterative Development: Regularly update the chatbot based on user feedback and new needs arising.

Scaling Up: Look into adding more languages and expanding the range of questions the chatbot can answer as your resources allow.

8. Marketing and Outreach

Digital Marketing: Create a basic website or blog, and use social media to promote the chatbot. Consider creating content such as blog posts or videos that explain how to use the chatbot.

Network Engagement: Engage with online communities related to refugee support, AI technology, and humanitarian aid to spread the word about your chatbot.

10. Sustainability Planning

Explore Funding: Look for funding opportunities such as grants, crowdfunding, or sponsorships tailored to tech projects or humanitarian efforts.

Seek Partnerships: Reach out via email or social media to potential partners who could help scale the project.

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